Vestmur AS: Buy or Rent – We Choose NPS!
Kenneth Furnes, general manager of Vestmur AS has for over 15 years helped its customers with masonry, tiling, painting and floor casting. And this results in many assignments. Therefore, it is important to use high quality machines.
Vestmur AS is located in Langevåg, Møre and Romsdal. Even with 300 km between NPS and Vestmur (600 if you drive), Kenneth has chosen to buy his own pumps from NPS – instead of renting.
– It says a bit when we, despite the distance, choose to buy via NPS. Kjell Ove and Pete are knowledgeable in their subject and interested in their job. You can tell by the fantastic service they provide – whether you need something smaller like a spare part or a brand new pump.
100 kg from east to north the same day
Kenneth highlights one incident in particular that he thought describes NPS ‘customer service.
– The record for fast delivery must be when I was on an island outside Tromsø and needed a machine. At 08 o’clock in the morning I hit the thread to NPS. 8 hours later, at 4 pm, a new 100 kg pump was in place. That is an achievement of its own!
– Kjell Ove and Pete do everything they can for you as a customer.
Serviceminded from Start to Finish
Before Kenneth came in contact with NPS, he had tried out a number of pumps. It was an acquaintance from Sto Norge who recommended that he should check out Nordic Pump Systems.
– Nearly 7 years later, I still have no doubt about which supplier and service partner I choose. Not only do I get good help when I call, but they have also taught me a lot. They do not leave the product at your door and go about their day. They make sure you get proper training and are available by phone should any questions arise.
– Pete and Kjell Ove just deserve praise – what a service!